@B2Community tweets related to: Social Media, Crisis Management, Social Media Monitoring

It's every brand manager's worst nightmare: an online crisis that has taken on a life of its own and is posing a real threat to your brand reputation. It could be a negative comment from a customer that's gone viral, an online reaction to a brand action in the 'real world' or an accidental post by a staff member.
Business2Community Twitter

Using Social Media Monitoring for Crisis Management http://t.co/pzzO9iPD

Business2Community Twitter

See what's Trending Now for @B2Community

See All Trending »

Follow @B2Community on Twitter