@B2Community tweets related to: How To, Social Media, Social Media Crisis, Dkny

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Popular Today in Social: DKNY recently found themselves in an online situation that very well could have gone viral, creating a potential crisis for the brand. However, it didn't. Instead, DKNY handled the situation promptly, directly, responsibly, sincerely, honestly, sympathetically and strategically - and wham! Crisis averted.
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DKNY: The Perfect Example of How to Avoid a Social Media Crisis http://t.co/cb8HyVwYiX

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