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Interested in measuring customer happiness to reduce churn? Look at the business outcomes your product is generating:
Want to know how your SaaS business stacks up against the rest of the industry? Read the 2013 SaaS Survey results:
10 Lessons from a First Time Entrepreneur. by @scotchisholm on @slideshare #business #entrepreneur
Good post on the critical metrics for each Stage of your SaaS business (Guest post by Lars Lofgren of KISSmetrics)
Wall Street doesn't Understand Subscription Businesses - For the answer read this:
Running A SaaS Business? Answer These Four Questions - Forbes
The Easiest Way to Fail In Business: Lack of Market Clarity | Great post by Scott Maxwell
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