@BostonVC tweets related to: Blog Post, Entrepreneurs, Customer, Success, Delighting Customers

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The health of a SaaS business is directly tied to its ability to retain its customers and prevent churn. To do this, they have to ensure that their customers are happy. That means making sure they get the promised business benefits they signed up for.
David Skok Twitter

There is a new blog post on For Entrepreneurs - Manage Customer Success to Reduce Churn http://t.co/czPTVHHLTF

David Skok Twitter

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