@CPollittIU tweets related to: Brands

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A lot of companies - like Walmart and - use social media channels as customer relations tools. We noted recently that they have difficulty keeping up with all the comments from their consumers ( Walmart had 5,500 unanswered questions on its Facebook pages prior to Christmas.)
Chad Pollitt Twitter

Brands Don't Read Up To 97% Of Tweets About Them http://t.co/eGWKtPBE

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