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Great customer service often comes from a brand's culture and internal tone of voice, creating ripples externally. ~@Laerkespenner
What do you think about @Starbucks' Brand Campaign, "Meet Me at Starbucks?" #advertising
Today's #BrandTip: Does your brand have a clear and consistent voice in all your promotional vehicles?
Using your guests' selfies to market your hotel brand. via @TRO_Smith #travelmarketing
RT @EricJacobsonKC: Debbie Laskey on Social Media, Brand Audits and Leadership. >thx for kind shout, Eric!
Five ways to bring the leadership greatness in you and others! via @tshnall #leadershiptip
In the old world, you devoted 30% of time to building a service & 70% to shouting about it. Now, that inverts. ~Jeff Bezos via @mchapple
Does Your Business Have a Chief Branding Officer? | via @DuetsBlog #brandstrategy
Create engaged employees. ~@Tiffani_Allen of @CiceronHQ #employeeengagement
Empower employees to deliver the experience you expect them to deliver. ~@annettefranz #custexp #biztip