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Rules should be made about taking care of customers, not about the convenience of the business. ~@Hyken #custexp
Relationships trump "brands." So, your brand should be in the business of relationships. ~@tipsforbrands
Will you consider complaint data next time you're thinking about a business change initiative? ~@UKAdrianReed #custexp
Every business has the ability to convert a user into a paying customer. ~@chesterelton #AgeoftheCustomer
How does your business listen to customers? #VOC #custexp #BusinessStrategy
What does it take to be successful in business? Hard work, a dream and a never give up attitude. ~@PostNetCEO #biztip
Don't develop business partners – develop business allies (difference: allies will take a bullet for you). ~@FM_Aubin #strategy
Always show appreciation and gratitude to those in your life and business. ~@melissapmichel #BizTip #leadershiptip
When we deliver Gold Medal level #custserv, we get repeat business, raving customer endorsements & customer loyalty. ~@Hyken
You will never succeed personally or as a business if you can't define your vision or purpose. ~@managemntmoment #leadershiptip
A business has to be involving, fun and has to exercise your creative instincts. ~@richardbranson thx @MBAPodcaster
Return on relationship is more important for business than ever before. ~@SLHebner #RonR #smtip #biztip
Success in Business Comes When Everything Connects. via @StartupPro >excellent post!
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