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RT @sueyoungmedia Remember that the six most expensive words in business are 'We've always done it that way.' ~Catherine DeVrye
Does your business suffer from "brand blindness" - when you have so many messages that your customers no longer see your core?
Every business should have a "Brandversation" with its customers. via @brandtoolboxltd
Customer experience is the next competitive battleground. It's where business will be won or lost. ~Tom Knighton via @UpYourService
Develop a compelling story about your business and tell it well through all your marketing channels. ~@TopMarketingTip
It's the combination of the customer's experience, and most important, the people that makes a business great. ~@Hyken #CX
"@shawmu What value does a business create for its employees? Customers? Is there longevity? >great follow-ups!
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