Next, you'll be asked to connect with Twitter. Rest assured, we will never send a tweet from your account without your permission.
Can your corporate vision statement double as a customer experience vision statements? ~@CXJourney #custexp #strategy
Did you know? 89% of consumers purchase from a competitor following a poor customer experience. ~@Brand_Innovator #custexp
Do you include empathy training in your employee onboarding and/or customer experience training? If not, you should. ~@annettefranz
Is there a clear line of sight (a straight line) between your customer and the customer experience? ~@CXJourney #custexp #biztip
Customer experience is the sum of all experiences a customer has with a supplier. ~@piplzchoice via @CXJourney #CustExp
Honored to be part of @Hyken's Friends on Friday! How Much Attention Do You Pay to the Customer Experience?
In the customer experience, the customer's perception is not only their reality but also yours. ~@CXJourney #custexp #VOC
Customer service starts where customer experience fails. ~Chris Zane via @annettefranz
See what's Trending Now for @DebbieLaskeyMBA