Customers Tweets by @DebbieLaskeyMBA

“When we refer to our customers as owning our brand, we're actually referring to them as owning our brand promise. ~@Hyken”

“Brands not responding on social media is like hanging up the phone on customers. With millions watching. ~@marilynsuttle”

“When customers post on Facebook and Twitter about a company, it's like getting free market research. ~@LiveWorld”

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