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Rules should be made about taking care of customers, not about the convenience of the business. ~@Hyken #custexp
Today's #BrandTip via @JimJosephExp: Know your customers so well that you know how to engage them as well as where to reach them.
For content marketing to engage customers & attract new biz leads, it needs to provide a platform for conversation. ~@RoanneNeuwirth
Do you know who your customers are? Do you talk about target segments or target customers or target demographics? ~@annettefranz
Social is how customers hear about you, search is how they find you & content is how they will remember you. ~@martinjonesaz
What are the first possible #touchpoints your customers have with your brand and are they enjoyable? ~@AnneReuss via @360Connext
All in a team can have an impact on customers. If as a manager you want your team to value your customers, value your team. ~@AlfYATD
How does your business listen to customers? #VOC #custexp #BusinessStrategy
The more stale an interaction, the less connection customers have with your brand. ~@flavmartins #custexp
Today's #BrandTip via @BrandAlliance: Are you customers confused about the value of your brand? #Clarify
Today's #BrandTip via @CXJourney: How well is your company anticipating the needs and emotions of your customers?
Take care of your customers and employees, and the profits will follow. ~Jack Taylor via @9INCHmarketing #biztip
If you can't keep your customers, leave them no way to exit. ~@piplzchoice #custserv #custexp
Are you listening to your customers and really, really hearing what they're telling you? ~@annettefranz #custexp #VOC
Your brand promise should be a promise to your customers and should be something they understand. ~@jeanniecw via @Hyken
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