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Not every customer is ready to buy. Engage your customers in context. and via @jfhagerty
A brand is more than a logo or a specific font. It's an expression of your customers' experience. ~@chuckfrey #custexp #BrandTip
Sometimes you have to take of customers even when it doesn't make money. It's just the right and nice thing to do! ~@Hyken #custexp
Nurture relationships with your partners, and they will take care of your customers. ~@VOCMountaineer via @CXJourney
Today's #BrandTip: your branding should speak to employees as well as customers.
Are your employees unencumbered and empowered to do what's right for your customers? ~@annettefranz #custexp
Don't be afraid to experiment with new channels. Your customers may be there. ~@CMIContent #smtip
You have to know who your customers are before you can position your brand for them. ~@JimJosephExp #brandstrategy
Today's #BrandTip via @storybrand: Before you tell the story of your brand, learn the common story of your customers.
Can't be distinctive w/o engaged customers. Can't create those customers w/o engaged EMPLOYEES! via @scottmckain
Word of mouth happens best when brands give their customers the right words to say. ~@storybrand #brandadvocacy
Today's #BrandTip via @Hyken: Reward your customers with small gifts that will reinforce your brand.
Do you treat employees and customers like family? #leadershiptip
If you're not customer-focused and customer-centric, you will eventually lose your customers. ~@CXJourney
A #brand promise tells customers what they should expect from all interactions with your people, products & company. ~@CXJourney
Providing a positive encounter through the customer life cycle from marketing to user experience generates return customers. ~@joerawlinson
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