Next, you'll be asked to connect with Twitter. Rest assured, we will never send a tweet from your account without your permission.
The third rail in #CX is declaring any one metric as the top measurement device. ~@9INCHmarketing thx @CXJourney
It's the combination of the customer's experience, and most important, the people that makes a business great. ~@Hyken #CX
Consumers who use social media will tell 53 others about a negative service experience. ~@Desk #custserv #CX
Stat from @whatusersdo: 60% of #brand owners admit to offering online users an average digital experience. #CX
Exceptional customer service will go far. - @mphcoach #CX
See what's Trending Now for @DebbieLaskeyMBA