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What's the Impact of Social Media on #Brand Identity? via @MidmarketIBM
All in a team can have an impact on customers. If as a manager you want your team to value your customers, value your team. ~@AlfYATD
When adding a new social channel to your marketing strategy: will it have a legitimate impact on your brand's bottom line? ~@CedarBrown
While a change of words may not have dramatic impact to a corp culture, it can contribute to what the biz is trying to achieve. ~@Hyken
Is your customer experience really your #brand - if yes, how does that impact how you do business?
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