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Handwritten Notes Are a Rare Commodity - And Make an Impact. via @HarvardBiz thx @ITSMNinja
Push vs. Pull Marketing and Impact on Customer Experience. by @DaveBirckhead via @customerthink
Is your customer experience really your #brand - if yes, how does that impact how you do business?
Apple devices dominate in-flight tablet traffic - how will this impact your marketing?
64% of #mobile phone time uses apps - how will that impact your marketing? (Source: Digital Consumer) via @Fonolo
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