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Getting Your Customer Experience to Deliver on Your Brand Promise. via @customerthink #branding
Today's #BrandTip via @CXJourney: Are your employees living your brand promise?
A #brand promise tells customers what they should expect from all interactions with your people, products & company. ~@CXJourney
Your brand promise is what you deliver beyond the product or service you happen to sell. ~@JayEhret
Today's #BrandTip: Can all your employees accurately state your brand promise? If not, re-ignite your brand training program.
What are your brand promise and mission statement? Do you remind your employees of this frequently? ~@AnneReuss #BrandTip
Communicate your mission, vision and brand promise to each employee each day. ~@philgerbyshak via @jeanniecw
Your brand promise should be a promise to your customers and should be something they understand. ~@jeanniecw via @Hyken
Building a strong #brand identity requires proving a brand promise through entire collection of brand experiences. ~@parkerwhite #custexp
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