@DebbieLaskeyMBA tweets related to: Customer Experience, Adults

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SURVEY RESULT: 86 percent of U.S. adults will pay more for a better customer experience. So why do companies continue to cut customer service costs and increase spending on marketing? Customer service is a hard job. I've previously discussed how customer service is harder than programming , but there's something even harder than the work customer service people do day-to-day.
Debbie Laskey MBA Twitter

86% of Adults Will Pay More For A Better Customer Experience. http://t.co/lSQ6VUGrPm via @flavmartins

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