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Is your customer experience really your #brand - if yes, how does that impact how you do business?
How soon will an #Oscar win impact an actor's brand?
What's the Impact of Social Media on #Brand Identity? via @MidmarketIBM
Why is Starbucks loyalty program a role model? There's a strategic business focus. via @loyaltyip #custexp
Is Brand Advocacy Tied to Employee Engagement In Your Business? Here Are Some Tips. via @MidmarketIBM
Love your business? Then you better fall in love with #marketing! via @i2marketing
Are You Playing Whac-A-Mole With Customer Experience? by @ChrisCrandell via @cmswire #custexp
Eight Ways Leadership Can Impact a Brand. via @SteamFeedcom
Making customer experience your competitive advantage. by @jordioni via @Brandemix >a must-read! #custexp
Niche Businesses and Customer Experience Marketing. via @B2Community #custexp
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