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What is Bad Customer Service Costing Your Business? [Infographic] http://t.co/crurxQkgYo via @helpscout thx @RandiBusse #CX
How to survive without your smartphone [Infographic]. via @KristinPiombino
Social Media and Your Brand. [Infographic] via @SarahArrow #brandstrategy
The State of Customer Service Around the World. [Infographic]. via @nowsourcing #custexp #custserv
Customer Service vs. Customer Experience? A Q&A with @Hyken - #custserv #custexp #VOC
Marketing is in the business of stories. by @Barnes_Hank via Gartner_inc >a must-read! #marketing
12 experts measure the ROI of customer service. via @robpetersen #marketing
How Does Your Business Create Social Media Circles? via @MidmarketIBM circling back to @Hyken
If you want them to act like it's their business. via @AlanSee >so very true!
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