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A tale of social media, coffee, and #custserv. http://t.co/2WTkP4DHJb via @laurenhuston #CX
Starbucks' loyalty program expands to coffee bought at grocery stores. via @retaillwire thx @CustomerProfit
A tale of hamburgers, customer service, and attitudes from McDonalds.
#FF 50 Experts Share Their Social Media Secrets. via @MidmarketIBM #smtip
Dunkin' Donuts, Starbucks and Tim Hortons: 3 #Coffee Brands to Watch. thx @GuvnerBD
10 Tools to Make Your Social Media Management Easier. by @HessieJones via @SteamFeedcom #smtip
A Social Media Cheat Sheet of 42 Tips. via @thealeagroup #smtip
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