@DebbieLaskeyMBA tweets related to: Customers, Custserv, Custexp

Going to market effectively these days, no matter what business you're in, means relating to customers as individuals - even if there are millions of them. In a previous post, I described how U.K. retailer Tesco built detailed profiles of customers and then used these insights and a flexible supply chain to customize their products and offers.
Debbie Laskey MBA Twitter

Understanding Customers Is Everyone's Job. http://t.co/DSkEzUBkTB by @BradfordPower via @HarvardBiz #custserv #custexp

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