@DebbieLaskeyMBA tweets related to: Focus, Employees, Customer, Cx

Start by Focusing on Employees, Not the Customer How do you turn a good idea for a corporate culture into reality? By building an employee-centric workplace. An amazing customer service culture begins by first amazing the employees. Ace Hardware, the chain of retail stores known for their helpful service, is a perfect role model for this.
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Focus on employees, not the customer - a must-read. http://t.co/ejn0HdRXjQ via @Hyken #CX

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