Customers Tweets by @Hoovers

Adding Video to Your Sales Pitch - Bill Mickey - Blogs Sales and Marketing @ FolioMag.com

Adding Video to Your Sales Pitch - Bill Mickey - Blogs Sales and Marketing @ FolioMag.com

Are you using #video in your #sales pitches? Learn how @PopSci is using video to entice #customers via @billmickey

Incremental Sales and the Art of Following Up | Sales Motivation and Sales Training

Incremental Sales and the Art of Following Up | Sales Motivation and Sales Training

How do you drive incremental #sales from customers? How often do you follow-up? Get some tips from @TheSalesHunter

Are Your Sales Proposals Working?

Are Your Sales Proposals Working?

Is your #sales proposal up to snuff? It's the 1 thing the #customer is exposed to in the final stage. Via @dustin_sapp

“Like this > RT @joestanganelli: @Hoovers Seeking customer delight is great, but not enough heed is paid to avoiding customer regret. #cxo”

“Yep. Imp. for culture. RT @zacharyjeans: A8: Serve the internal customer, your employee, as well as you serve the external customer. #CXO”

“A8: Do the uncharacteristic. Give customers what they need but never thought they would get from you. @ATKearney #CXO”

“Do we invest enough energy (proactively) in devising how to distinctively delight customers as we do in solving problems? #CXO”

“I dig it! RT @Marcio_Saito: @hoovers Dynamic, customer driven FAQ. Someone should do a startup. #CXO”

“A7: Break down the data silos. Ideally, integrate customer data, track it at every step in the buyer journey. #CXO”

“Excellent point. Yes! RT @questions1st: @Hoovers shouldn't it also be in line with your customers' expectations as well? #cxo”

“A6: Besides beta testing? Keep an ear to the ground--what are customers saying in forums, social channels, offline? #CXO”

“A5: Customer digital footprints, historical interactions, past purchases & predictive analytics are key. #CXO”

“A4: Connect on an emotional level, create tribes of loyal followers. @HarleyDavidson customers get tattoos of company name. #CXO”

“A4: Don't add to customers' burdens; don't waste their time. Be flexible enough to go the extra mile if needed. #CXO”

“A3: Automation is insulated from outside influences on your customers--e.g., social, tech, competition--makes human touch critical. #CXO”

“A2: If you can make your customers feel at home, they're unlikely to roam. @MicahSolomon #CXO”

“A2: High touch customer experiences make customers' stress go away. Easy button. #CXO”

“A1: A high-touch customer experience = exceeding customer expectations--delivering a "WOW" (in customer's view) #CXO”

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