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A7: Build a culture of end-to-end high touch #CX; establish company-wide KPIs. #CXO
New #SMB index: SMBs still struggling to turn #profit, but owners slightly more confident. Details via @JimPuzzanghera
Are you using #video in your #sales pitches? Learn how @PopSci is using video to entice #customers via @billmickey
In honor of #VDay, is your job not all passion, love, & roses? Maybe it's time to be an #entrepreneur. Via @fbsmallbiz
#Infographic: Using @Pinterest as a #marketing & #sales channel to grow your #SMB via @DavidWallace
Are you more focused on #SEO than #blogging? Change your #strategy. 10 tips from @hardaway
Are your #salespeople the ones making it about #price? Help them change the conversation. Learn more via @mike_weinberg
Wondering how to best use @tumblr to #market your biz? Here are 26 tips to take advantage of the platform via @dhemley
How do you drive incremental #sales from customers? How often do you follow-up? Get some tips from @TheSalesHunter
Struggling w/ #sales forecast? Just a number to dream about? Poor #forecasts lead to low #profits. More via @SalesNexus
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