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Very proud to update my profile with one of the most valuable brands in Canada :)
Interesting RT@Khanoisseur: "@Bazaarvoice: Shoppers who read helpful brand responses to poor reviews show 157% higher sentiment:...
RT @marypretotto: Great brand advocate stories here: The Power of Social Media Fans
Oh my, wish no brand will start Twitter DM Campaigns, please...
RT @40deuce: No one likes to be interrupted, so brands have to think of polite, welcome and smart ways to be part of people's social media lives #pcto13
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