@MariSmith tweets related to: Case Study, Zappos, Social

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Zappos is an online shoe retailer and apparel store that was founded in 1999. Since its founding it has grown to be the biggest online shoe retailer thanks to its excellent customer service and exemplary marketing strategies. Its customer friendly return and shipping policy is one of the key reasons for its impressive success story.
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Zappos Case Study: Getting More Leads with Social http://t.co/VLmSQVyzMk via @businessdotcom [Fab!]

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