Customer Tweets by @PamMktgNut

“If you want to obsess about something in your biz, obsess about customer's experience w/every touch of your brand! #smartercommerce #quotes”

“RT @TheSocialCMO: #Customer #Context #Convergence MT @PamMktgNut: Hey #SmarterCommerce peeps! What words come to mind to describe #IBM event in #Nashville?”

When Disaster Strikes in a Socially-Connected World

When Disaster Strikes in a Socially-Connected World

RT @IBMSmrtCommerce: Security First Insurance uses IBM Content Analytics to help customers when disaster strikes #IBMECM #smartercommerce

“Your #brand is what your customers, partners, community says it is, not what you write in your corporate speak! #BeHuman #quotes”

“Knowing your customer & building a brand is not going to happen overnight. Be patient and humble as you build relationships #getrealchat”

“RT @tamicann: RT @JWLevitt: @PamMktgNut If you dont know what your customers are passionate about, youre at a huge disadvantage #getrealchat”

“Knowing the language of your audience & customer increases ROI across all facets of biz and marketing. #getrealchat”

“What keeps your target customer up at night? What makes them laugh, cry, mad, think? These are key to understanding language. #getrealchat”

“I think before you can speak your customers language you must KNOW them. Who are they, what do they need, want? #getrealchat”

“Q6: Do you think of your customers language & tone when writing blog content, website copy, social media updates, tweets? #getrealchat”

“RT @wordwhacker: @PamMktgNut Focus groups are important - but individual customers often differ from the group. #getrealchat”

“It's why I started this discussion asking if you know the language your customer speaks, not do you speak it. Big difference! #getrealchat”

“Q2: What steps do you take to understand language your customer speaks? Research? Social listening? Surveys? Data analysis? #getrealchat”

“RT @SteveCassady A1) find different sets of customers speak differently on varying platforms. Challenge to put it all together #getrealchat”

“Q1: On a scale of 1-5 (5 being high) how well do you know the language your customer speaks? #getrealchat”

“When we talk about "speaking" language our customers speak we are referring to all mediums, written, spoken, tweets, etc #getrealchat”

“Tonight we are talking about branding and speaking the language your customer speaks. #getrealchat”

“High tweet warning for the next hour! Kicking off #GetRealChat talkin #branding & speaking your target customer's language.”

“Join us tonight for #GetRealChat 9pm et! We'll be talking about branding & how to talk your customers language online & offline!”

The Sunday Share - The Principles of Customer WOW - Danny Brown

The Sunday Share - The Principles of Customer WOW - Danny Brown

The Sunday Share – The Principles of Customer WOW via @DannyBrown

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