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A9: Best things a brand can do to be social-> Listen, help, be relevant & be human! #mediachat
RT @AuthorsPromoter Some businesses should spend more time perfecting their product & service and less time socializing mediachat
Listen more than you talk. Give without expecting to get. #mediachat
Align social media to biz goals where social can have a positive impact. Not all goals necessarily align. #mediachat
a3: having different levels of transparency doesn't = no authentic. Either you are authentic or you're not #mediachat
a3: they fear transparency & don't understand there is a difference btwn transparency & authenticity (not the same) #mediachat
A3: lack of overall strategy & plan, skill deficit, content strategy, humanization of brand & unrealistic expectations. #mediachat
A2: @GaylordOpryland rocked it this week at #smartercommerce - personal, timely, friendly engagement! #mediachat
RT @mincedmedia: A1.) Any brand that mistakenly newsjacks a disaster hashtag. #MediaChat
Hello #mediachat! Sorry I am late. What is on deck for convo tonight?
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