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Knowing the language of your audience & customer increases ROI across all facets of biz and marketing. #getrealchat
Focus On Your Customer's Brand In The Future of Marketing via @BrennerMichael
The Sunday Share – The Principles of Customer WOW via @DannyBrown
No, I Won't Build You a Website If You Don't Know Your Audience! #dev #sm
Do you need a massive audience to be huge in social media? via @markwschaefer
RT @socialmedia2day: 12 Ways to Delight Your Social Media #Community & Audiences by @pammktgnut -
RT @IBMSmrtCommerce: Security First Insurance uses IBM Content Analytics to help customers when disaster strikes #IBMECM #smartercommerce
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