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How to Fire Back at an Angry Customer on Social Media - Entrepreneur (blog) | @scoopit
Mastering customer retention using data - Retail Customer Experience (blog) | @scoopit
How Beacons Are Changing the Shopping Experience - (blog) | @scoopit
5 Social Media Mistakes to Avoid - Entrepreneur (blog) | @scoopit
10 Surprising Things You Should Know About Social Media (Infographic) - Entrepreneur (blog) | @scoopit
A solid content strategy is crucial in the converging media world - The Guardian (blog) | @scoopit
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