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key RT @PaulEllisUK A3) take a customer centric view in your business - treat them as you would wish to be treated - review & revise #smchat
RT @pisarose A2: Too many businesses focus on short-term returns vs. long-term gains b/c of economic pressure. #kaizenbiz
RT @ambercleveland A3. It allows us to make better choices, engage w/ businesses that want to be engaged with #smchat
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