Customer Tweets by @SMSJOE

“Mind the Gap or Lose a Customer. ”

“RT @jgombita: Scott Lawson(@trackpal founder) on @LinkedIn: Employees 1st, Customers Second is Only Way That Works ”

“Great resource on hiring for culture fit. Key to success for companies wanting to differentiate their customer

“Why Is Customer Disservice Becoming the Norm and What Can We Do About It? - Huffington Post | @scoopit

“New Approaches To Customer Data Can Improve The Effectiveness Of Marketing via @getswayy

“An eye opening list. Would you believe Russia ranks higher than the US?! #customer service ”

“Digital transformation goes beyond customer exp... | @scoopit via @Serve4impact

“Integrated strategies that create seamless customer experiences increasingly valuable #mobility ”

“Simple structure, focused on customer, fast don't be afraid to fail test/learn @JeffImmelt #wcagls”

Experience Your Business Like A Customer (Before It's Too Late) - Forbes

Experience Your Business Like A Customer (Before It's Too Late) - Forbes

Experience Your Business Like A Customer (Before It's Too Late) - Forbes | @scoopit

The Secret To Amazing Customer Experience: Know Thy Customer

The Secret To Amazing Customer Experience: Know Thy Customer

The Secret To Amazing Customer Experience: Know Thy Customer | @scoopit via @SAP

The Sixth Sense That Will Change Customer Experiences Forever - MediaPost Communications

The Sixth Sense That Will Change Customer Experiences Forever - MediaPost Communications

The Sixth Sense That Will Change Customer Experiences Forever - MediaPost Communications | @scoopit

Keep Customers Coming Back with Improved CRM

Keep Customers Coming Back with Improved CRM

Keep Customers Coming Back with Improved CRM | @scoopit via @MineCRM

What Does It Really Take To Know Your Customers...

What Does It Really Take To Know Your Customers...

What Does It Really Take To Know Your Customers... | @scoopit via @Fileboard

Why Silos Suck: Break Down Organizational Barri...

Why Silos Suck: Break Down Organizational Barri...

Why Silos Suck: Break Down Organizational Barriers for a Better Customer Experienc... | @scoopit via @MarcelaHippe

Customer-Centricity is Controversial

Customer-Centricity is Controversial

Customer centricity may be controversial but it's worth exploring #CXO #custexp

Using Customers' Pain to Create Ideas for Video Content

Using Customers' Pain to Create Ideas for Video Content

Using Customers' Pain to Create Ideas for Video Content

Customer-Centricity is Controversial

Customer-Centricity is Controversial

Customer-Centricity is Controversial | @scoopit via @igogarcia

“A1 Mobile first is all about perspective, it's a customer first view or "outside in" #smchat”

Offering great customer experiences when things...

Offering great customer experiences when things...

Offering great customer experiences when things go wrong - Retail Customer Experience (blog) | @scoopit

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