Customer Tweets by @SMSJOE

“5 Proven Ways to Create Long-Lasting Customer Relationships via @getswayy @EntMagazine #CX”

“The importance of one customer view via @getswayy #custserv”

“RT @jeanniecw: RT @adamtoporek A5. Let employees see the customer's story and how they can provide the ending. #cxday”

So Near Yet So Far: Why Utilities Need to Re-Energize Their Digital Customer Experience | Resource

So Near Yet So Far: Why Utilities Need to Re-Energize Their Digital Customer Experience | Resource

So Near Yet So Far: Why Utilities Need to Re-Energize Their Digital Customer Experien... | @scoopit via @olivier_f

How To Use Customer Experience Data to Improve Customer Service

How To Use Customer Experience Data to Improve Customer Service

How To Use Customer Experience Data to Improve Customer ServiceWinTheCustomer!

Customer-customer referrals worth 2 times more in sales than paid ads - McKinsey Yet only 20% of marketers using ”

Celebrating Employees to Create the Customer Experience -

Celebrating Employees to Create the Customer Experience -

What if manager's attitude toward employees = employees attitude toward customers? via @6s_EQ

#SMB Small Business Marketing

#SMB Small Business Marketing

Here are 6 things every small business can do to attract new customers without spending a lot of mon

7 core criteria to create a digitial marketing plan

7 core criteria to create a digitial marketing plan

Sound criteria from @robpetersen #CXO focus on customers so important in the new landscape

Using Mobile to Improve Customer Relationships

Using Mobile to Improve Customer Relationships

Using Mobile to Improve Customer Relationships | @scoopit via @sdcomms

“A4 ideally track which soc media channels customers are using #smchat”

What have you done to identify your ideal customers?

What have you done to identify your ideal customers?

Key to creating raving fans, it begins with knowing your ideal customers #custexp

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