Customer Tweets by @SMSJOE

How to Create and Optimize Pinterest Boards to Drive New Customers

How to Create and Optimize Pinterest Boards to Drive New Customers

How to Create and Optimize Pinterest Boards to Drive New Customers

Customer Life Cycle Management in 5 Stages - Bu...

Customer Life Cycle Management in 5 Stages - Bu...

Customer Life Cycle Management in 5 Stages - Business 2 Community | @scoopit via @AprendiendoSM

Are You Customer-Centric? Ask Your Customers - ...

Are You Customer-Centric? Ask Your Customers - ...

Are You Customer-Centric? Ask Your Customers - Business 2 Community | @scoopit via @HavcoHavering

“A1 to the extent brands want to be customer centric just about every function should be represented. #imcchat”

Product Marketing vs. Brand Marketing: Separate your Product OR Separate your Users?

Product Marketing vs. Brand Marketing: Separate your Product OR Separate your Users?

Customer Exp Mkting~> RT @Ken_Rosen: To sell more, faster, stop segmenting your product. Segment your users #mktg...

How Lowe's is Sustaining Customer Relationships

How Lowe's is Sustaining Customer Relationships

How Lowe's is Sustaining Customer Relationships

9 Signs Of A Healthy Brand - Customer Relations...

9 Signs Of A Healthy Brand - Customer Relations...

9 Signs Of A Healthy Brand - Customer Relationship | @scoopit via @vuongngo_pd

Multi-Channel Customer Engagement Model Enhance...

Multi-Channel Customer Engagement Model Enhance...

Multi-Channel Customer Engagement Model Enhances the Customer ... - Intelligent Utility | @scoopit

Customer experience smackdown: Customer Effort ...

Customer experience smackdown: Customer Effort ...

Customer experience smackdown: Customer Effort Score vs NPS vs satisfaction | MyCustomer | @scoopit via @Adiux

“A1 starts with customer focused design #imcchat”

Along for the Ride: Social Conversations on the Customer Journey

Along for the Ride: Social Conversations on the Customer Journey

Along for the Ride: Social Conversations on the Customer Journey

“A4 I think Omni channel is necessary for seamless experience customers want (on their terms) #smchat”

#CXO Chat Dec 16th, 12 ET: Customer Decision Management with James Taylor, CEO of Decision Management Solutions

#CXO Chat Dec 16th, 12 ET: Customer Decision Management with James Taylor, CEO of Decision Management Solutions

RT @Natasha_D_G: Customer Decision #Mgmt w/ @jamet123 #cxo @sanchezjb @thehealthmaven @lttlewys@Dotsworld @PeerIndex

Managing Customer Expectations to Avoid Self-In...

Managing Customer Expectations to Avoid Self-In...

Managing Customer Expectations to Avoid Self-Inflicted Wounds - Business 2 Community | @scoopit via @AlexaDigital

“thought 4 the day! RT @MerlinUWard RT @businessgp: A4 Stop separating them out. Your customers don't! #smchat”

“agree RT @eksays Very well said! RT@businessgp: A3 To see channels as part of customer choice, not as competition with one another. #smchat”

“key RT @PaulEllisUK A3) take a customer centric view in your business - treat them as you would wish to be treated - review & revise #smchat”

“hi Paul nice 2 c u RT @PaulEllisUK A2) Treat all channels and aspects of a single customer journey - same message diff voice #smchat”

“RT @JesKorn A2: Survey your customers to make sure you're addressing what you're missing. adjust your marketing strategy accordingly #smchat”

“RT @Best_Buzz A2- Know your customers and why they choose to engage w/ you on a certain channel #smchat”

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