Customer Tweets by @SMSJOE

“Simple structure, focused on customer, fast don't be afraid to fail test/learn @JeffImmelt #wcagls”

Experience Your Business Like A Customer (Before It's Too Late) - Forbes

Experience Your Business Like A Customer (Before It's Too Late) - Forbes

Experience Your Business Like A Customer (Before It's Too Late) - Forbes | @scoopit

The Secret To Amazing Customer Experience: Know Thy Customer

The Secret To Amazing Customer Experience: Know Thy Customer

The Secret To Amazing Customer Experience: Know Thy Customer | @scoopit via @SAP

The Sixth Sense That Will Change Customer Experiences Forever - MediaPost Communications

The Sixth Sense That Will Change Customer Experiences Forever - MediaPost Communications

The Sixth Sense That Will Change Customer Experiences Forever - MediaPost Communications | @scoopit

Keep Customers Coming Back with Improved CRM

Keep Customers Coming Back with Improved CRM

Keep Customers Coming Back with Improved CRM | @scoopit via @MineCRM

What Does It Really Take To Know Your Customers...

What Does It Really Take To Know Your Customers...

What Does It Really Take To Know Your Customers... | @scoopit via @Fileboard

Why Silos Suck: Break Down Organizational Barri...

Why Silos Suck: Break Down Organizational Barri...

Why Silos Suck: Break Down Organizational Barriers for a Better Customer Experienc... | @scoopit via @MarcelaHippe

Customer-Centricity is Controversial

Customer-Centricity is Controversial

Customer centricity may be controversial but it's worth exploring #CXO #custexp

Using Customers' Pain to Create Ideas for Video Content

Using Customers' Pain to Create Ideas for Video Content

Using Customers' Pain to Create Ideas for Video Content

Customer-Centricity is Controversial

Customer-Centricity is Controversial

Customer-Centricity is Controversial | @scoopit via @igogarcia

“A1 Mobile first is all about perspective, it's a customer first view or "outside in" #smchat”

Offering great customer experiences when things...

Offering great customer experiences when things...

Offering great customer experiences when things go wrong - Retail Customer Experience (blog) | @scoopit

Customer-Centricity is Controversial

Customer-Centricity is Controversial

3rd in a series great content Customer-Centricity is Controversial via @clearaction cc @jgombita culture & ROI ;-)

Online Customer Reviews - Are They Worth The Trouble?

Online Customer Reviews - Are They Worth The Trouble?

Good post! RT @TedVinzani: Online Customer Reviews-Are They Worth The Trouble? by @samfiorella #UsGuys #Reputation

Customer relationship management (CRM) is gaini...

Customer relationship management (CRM) is gaini...

Customer relationship management (CRM) is gaining momentum - Marketing Week | @scoopit

10 Top Customer Experience Takeaways from Gartn...

10 Top Customer Experience Takeaways from Gartn...

10 Top Customer Experience Takeaways from Gartner Customer 360 | @scoopit

Stop 'Listening' And Start Anticipating Your Cu...

Stop 'Listening' And Start Anticipating Your Cu...

Stop 'Listening' And Start Anticipating Your Customers' Needs - Forbes | @scoopit

Customer Retention Statistics

Customer Retention Statistics

Companies focus on acquisition more than customer retention, even though it can cost 7x more to acquire new customers

Retailers use smartphones to track customer sho...

Retailers use smartphones to track customer sho...

Retailers use smartphones to track customer shopping habits - Times Colonist | @scoopit

4 Ways to Keep Customers' Shopping Carts Full t...

4 Ways to Keep Customers' Shopping Carts Full t...

4 Ways to Keep Customers' Shopping Carts Full through Checkout - Multichannel Merchant | @scoopit

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