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RT@andymci @jgombita Sounds like a chicken-~-egg situation. Zappos has well known culture. It shapes employees, employees shape it. #smchat
treat employees way u want them to treat customer ;-) RT @LangloisJulia A1. Happy employer = a happy customer. #smchat
social business!! RT @zacharyjeans: A2 In the social era, we are CoBranded. Employees & Company share a story. #usguyschat
exactly RT @CASUDI: A2 It depends on the employees ~ some work more productively remotely, others cant hack it. #kaizenbiz
A2 Mashable just had article employees on 5 SoMe platforms more productive similar "control" issue #kaizenbiz
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