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A4 I think Omni channel is necessary for seamless experience customers want (on their terms) #smchat
A3 more focus on making mobile relevant onsite just writing a Lowes case study as one example #smchat
A3 not to steal ltr quest thunder I think focus on mobility will evolve to multi channel with maturity & penetration of mobile #smchat
A1 now that novelty is long gone relevance and relationship are new currency to stand out in the noise #smchat
afternoon Joe here reporting for duty from sunny Richmond VA #smchat
RT @marketingveep: Tomorrow's #smchat Q's are deep. Where on earth is social media leading us? All welcome 12/18 1pm ET Here r the Q's:...
A4 how about that Arizona restaurant owner and his wife Amy's Bakery? quite the drame #smchat
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