Utility Tweets by @SMSJOE

“A1 it's about utility, the experience that comes from technology and connection #smchat”

Is Starbucks a technology company in disguise?

Is Starbucks a technology company in disguise?

#custexp #CXO design results in utility for customers~engagement & revenue for companies a win/win

Social integration is least desirable app feature for mobile-savvy shoppers

Social integration is least desirable app feature for mobile-savvy shoppers

Customer experience design is all about focus and utility. #CXO #custexp

“A4 I should say where your customers are and you can add value/utility #cxo”

“A4 I see a lot of apps that don't seem to have a purpose or provide any utility like "we need an app!" #smchat”

“A2 has to integrate well with other channels and the buying process to have true utility #smchat”

“Ok for Q1 most agree it's a good thing if one has a strategy for utility, content and the experience Q2 coming up #smchat”

“A3 Offer choice, seamless experience, utility #cxo”

Three-big-picture-ideas-for-introducing-new-customer-experience-technology

Three-big-picture-ideas-for-introducing-new-customer-experience-technology

3 excellent questions to ask before implementing Cust Exp technologies 1st does it provide utility #custexpmktg #CXO

“me too Liz RT @AskForLiz: I vote utility @MSocialBusiness @SMSJOE

Multi-Channel Customer Engagement Model Enhance...

Multi-Channel Customer Engagement Model Enhance...

Multi-Channel Customer Engagement Model Enhances the Customer ... - Intelligent Utility | @scoopit

“A1 interesting that consumers want this despite some obvious security concerns #utility #cxo”

“A4 cross platform/location utility apps helpful like lists that know where u r and adapt #smchat”

utility is key RT @trulioo A2: whatever industry you are in, don't overdo it. People get fed up easily #smchat”

“exactly speed and efficiency rule the space oh and utility @rachaelrnagent @iSocial_Fanz #smchat”

“so far we have Simple, helpful, relevant, easy navigation & content, utility all excellent observations now Q2 #smchat”

utility! make it useful and relevant RT @serviceplease20 @andymci do it for me or make it painless I'd add #smchat”

“A8 Seamless/ channel independent lots of utility controlled by the customer #cxo”

Facebook to offer OpenTable restaurant bookings...

Facebook to offer OpenTable restaurant bookings...

Facebook to offer OpenTable restaurant bookings via mobile - Reuters | @scoopit #utility

“still driven my content/utility RT @Point_Drive Speaking of B2B - do you think mobile strategies for B2B are diff than B2C? #smchat”

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