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utility best driver flight e.g. RT@ajmunn: SMS largely under used as people have wrong idea Many sms driven products that work well #smchat
3 excellent questions to ask before implementing Cust Exp technologies 1st does it provide utility #custexpmktg #CXO
#custexp #CXO design results in utility for customers~engagement & revenue for companies a win/win
Customer experience design is all about focus and utility. #CXO #custexp
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