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RT @kbhilferlaw: Who owns social media? Brand or individual? Undecided in the law, but brands can take proactive steps. #usguyschat
New Password Protection Laws In the Workplace
Carnival Cruise Lines Revives Brand with Social Media
Is Your Company a B2B Brand Dictator?
The customer experience shapes perceptions that directly affect a view of the brand. Some excellent observations....
interesting via @jolewitz Rob Ford in the news: Easy access to actionable insights via social media activity
Making sense of the impact of social media on crisis communication via @jgombita & @TeganF
4 Ways To Be Unproductive On Social Media
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