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thnx it was fun RT @ibmbigdata: TY4 #CXO insights! @Hyken @LovelyLu @zacharyjeans @rosettalue @jgombita @Natasha_D_G
A good customer experience can be a differentiator #custexp #CXO
Customer centricity may be controversial but it's worth exploring #CXO #custexp
Key is getting insight from the data.
#custexp #CXO design results in utility for customers~engagement & revenue for companies a win/win
Very thoughtful and important insights from @JimMarous. He addresses many important issues facing marketers
Really good insights and ideas here. Put a policy in place before it's needed. #socmedpolicy #crisis
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