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Agree the instant gratification/culture is an influence @ideabloke @MelissaGalt #kaizenbiz
thoughtful post from my friend & fellow MSB contributor @RaymondMorinV2 He brings keen insight on the influence topic
The Pyramid of Influence on Social Media
Upgrade Your Customer Service Culture Through Positive Peer Pressure - Forbes | @scoopit
The New Influence of Points and Voting on reddit
CRM, Customer Experience, and Digital Business Require Culture ... | @scoopit
@jgombita employee engagement built on trust and inclusion translates to results rich article on effective culture i
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