@SMSJOE tweets related to: Customer Experience, Welch

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Harlan Kennedy of vbp orange wrote an article in Fast Company that makes a strong case for why every ad agency should have a customer experience unit. He argues: Advertising people understand brands; Advertising ...
Joseph Ruiz Twitter

Defining and Creating for the Customer Experience - Sam Welch | @scoopit http://t.co/B5EXNCDGTe

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Joseph Ruiz

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