@SMSJOE tweets related to: Social Media, Social Media Today, Customer, Journey, Maps

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How can you improve the customer experience if you don't know what the journey is? Here's how to learn the true terrain your customers trek through just to buy your products or services.
Joseph Ruiz Twitter

Customer Journey Maps | Social Media Today | @scoopit via @Taxtreats http://t.co/v3wFx4hVIN

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Joseph Ruiz

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