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Manage Customer Relationships UNFAIRLY to Increase Profit - Business 2 Community | @scoopit http://t.co/BSozGfUYmI
Relationships are built on a series of little moments that create big impact over time. via @switchandshift
71% of consumers have ended their relationship with a company due to poor customer service
Relationships are key to any success; they are a firm foundation.
The Sixth Sense That Will Change Customer Experiences Forever - MediaPost Communications | @scoopit
The Secret To Amazing Customer Experience: Know Thy Customer | @scoopit via @SAP
Experience Your Business Like A Customer (Before It's Too Late) - Forbes | @scoopit
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