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TSIA's 2013 Vision... | Facebook

TSIA's 2013 Vision... | Facebook

TSIA's 2013 Vision Awards -- the call for entries is now open! Apply by March 8!

“Great article by Scott Thomas of @IntelechyGroup: Winning #Customers Is Only Half the Battle #TSIA #supportservices”

“Great new article by @dbkayanda: "How to Create a Healthy #KnowledgeSharing Culture." #TSIA #KM #custserv”

“Looking to increase #CustomerRetention? Must-read article on how NOT to lose #customers! #TSIA #CustomerLoyalty #cx”

“Outstanding new article 4 #services execs: Learning Pays - The #Business Case for Services. A must-read! #TSIA #cx”

Services Business Model Decay Trumps Consumption Economics

Services Business Model Decay Trumps Consumption Economics

Gr8 article 4 #tech #services execs: Services #Business Model Decay Trumps Consumption Economics #TSIA @serVelocity1

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