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Customer tweets complaint about bank, competing bank sends personalised video ball(ad) to swoon customer by @zee
Salesforce reveals Communities, its service to unite customer and business talks, coming this summer by @thekenyeung
Google partners with Startup Weekend to expand NEXT, a pre-accelerator for 'customer discovery' by @nisummers
Walmart's Vudu resets all customer passwords after March office break-in leads to hard drive theft by @beijingdou
Microsoft apologizes for employee's Xbox Durango 'always-online' tweets, claims customer centric approach by @epro
Yahoo to build new data center, customer management offices in Lockport, New York by @alex
Saleforce's Chatter mobile apps updated to allow access to customer data, easier creation of content by @thekenyeung
As 'six strikes' commences, AT&T promises to not slow customer connections over copyright violations by @alex