@Vincent1967 tweets related to: Consumer Privacy, Social Media, Business, Conversations

Social media represents a new frontier in customer engagement. Not only can companies participate in conversations, a dizzying array of tools now help them listen to conversations as well. This isn't news though. Everyone understands the importance of social media in business right?
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Are Businesses Invading Consumer Privacy By Listening to Social Media Conversations? http://t.co/TKVkdtR5Z2

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