Experience Tweets by @augieray

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relaunches, and it buries other social shopping experiences | VentureBeat:

“@nate_elliott Where U & I agree is that Facebook SHOULD do more than just sell impressions, but my experience w/ them hasn't been robust.”

“First the @airbnb site doesn't work. Next, my booking is rejected. My experience w/ the Sharing Economy off to a rough start.”

Temkin Experience Ratings Spotlight: USAA

RT @btemkin: How does @usaa do so well at #CustomerExperience? New post w/ Wayne Peacock, EVP of Member Experience

Apr 11  - Wordpress (Reply hRetweet òMore

San Francisco State University Study: Experiences Make People Happier

RT @datachick: San Francisco State University Study: Experiences Make People Happier

Apr 7  - Cntraveler (Reply hRetweet òMore

“"No city invites the heart to come to life as San Francisco does. Arrival in San Francisco is an experience in living" ~William Saroyan”

“@bryanperson I still say "Experience is King." Customer service is just one (very important) experience touchpoint!”

“@brett My experience moving from big city to small is that points/mayorships don't matter at all if you're not in SF, NYC, etc.”

How Offline Experience Generates Online WOM : Never Stop Marketing

Customer service & social media done right! RT @jer979: How Offline Experience Generates Online WOM #nsm

Feb 20  - Jer979 (Reply hRetweet òMore

“Kindle observation: With books reduced to virtual files devoid of covers, I forget names books I'm reading. Anyone else experience this?”

Florence Green Dead: Last World War One Veteran Dies Aged 110

Last WWI Veteran Dies (She joined WRAF 93 years ago at age 17. ''It was a lovely experience and I'm very proud.'')

Feb 7  - Huffingtonpost (Reply hRetweet òMore

“@neffhudson Physical retailers can't compete w/ online prices & can't afford to be showrooms. Not all can compete on experience. Options?”

Forrester’s Fifth Annual Customer Experience Index Shows Excellence Is Exceedingly Rare | Forrester Blogs

RT @forrester: USAA, Kohl's, Amazon, Costco deliver best customer experiences per Forrester's 2012 Customer Exp Index:

Jan 23  - Forrester (Reply hRetweet òMore

McDonald's Twitter Campaign Backfires - TheStreet

McDonald's Twitter campaign backfires. (Improve your experience, not your marketing!)

Jan 22  - Thestreet (Reply hRetweet òMore

“@joshua_d Won't be everyone's cup of tea, but Ready Player One is of the most fun and enjoyable reading experiences I've had in a while.”

“@davidcray I think we're hoping for slightly more experience than that. Besides, would you really want to work for me? :)”

USAA / Career Center

USAA seeks a Social Media Strategy Advisor--do you have experience in social media & social biz strategy?

Jan 17  - Apply2jobs (Reply hRetweet òMore

Sears and Kmart in survival mode as 100 closings set

Sears woes seem so predictable in hindsight. Seemed to worry more about advertising than experience. via @sltrib

Dec 28  - Sltrib (Reply hRetweet òMore

“@eric_andersen Can @Scobleizer be objective about G+? He had the power to drag his network w/ him. His experience not common.”

“@stevefurman I plug Donors Choose whenever I can. I highly recommend people give at least $50 for the full, rewarding experience.”

Augie Ray

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Augie Ray

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