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relaunches, and it buries other social shopping experiences | VentureBeat:
@nate_elliott Where U & I agree is that Facebook SHOULD do more than just sell impressions, but my experience w/ them hasn't been robust.
First the @airbnb site doesn't work. Next, my booking is rejected. My experience w/ the Sharing Economy off to a rough start.
RT @btemkin: How does @usaa do so well at #CustomerExperience? New post w/ Wayne Peacock, EVP of Member Experience
RT @datachick: San Francisco State University Study: Experiences Make People Happier
"No city invites the heart to come to life as San Francisco does. Arrival in San Francisco is an experience in living" ~William Saroyan
@bryanperson I still say "Experience is King." Customer service is just one (very important) experience touchpoint!
@brett My experience moving from big city to small is that points/mayorships don't matter at all if you're not in SF, NYC, etc.
Customer service & social media done right! RT @jer979: How Offline Experience Generates Online WOM #nsm
Kindle observation: With books reduced to virtual files devoid of covers, I forget names books I'm reading. Anyone else experience this?
Last WWI Veteran Dies (She joined WRAF 93 years ago at age 17. ''It was a lovely experience and I'm very proud.'')
@neffhudson Physical retailers can't compete w/ online prices & can't afford to be showrooms. Not all can compete on experience. Options?
RT @forrester: USAA, Kohl's, Amazon, Costco deliver best customer experiences per Forrester's 2012 Customer Exp Index:
McDonald's Twitter campaign backfires. (Improve your experience, not your marketing!)
@joshua_d Won't be everyone's cup of tea, but Ready Player One is of the most fun and enjoyable reading experiences I've had in a while.
@davidcray I think we're hoping for slightly more experience than that. Besides, would you really want to work for me? :)
USAA seeks a Social Media Strategy Advisor--do you have experience in social media & social biz strategy?
Sears woes seem so predictable in hindsight. Seemed to worry more about advertising than experience. via @sltrib
@eric_andersen Can @Scobleizer be objective about G+? He had the power to drag his network w/ him. His experience not common.
@stevefurman I plug Donors Choose whenever I can. I highly recommend people give at least $50 for the full, rewarding experience.
