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RT @LikeableMedia: 8 Ways To Determine If Your Brand Is Likeable
RT @jente: "The biggest mistake brands make: In their attempt to appeal to everyone, they end up appealing to no one." #branding13
"30% of Big Brands Now Have Customer Service on Twitter" #stats
"Customers spend most time NOT on our website. Brands need to let go of narcissism & recognize multi-touchpoints"
Interesting content is a top 3 reason why people follow brands on social media #contentmarketing #socmed
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