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Five most powerful leadership words = "I trust you; good luck."Non-management is the antifragile form of leadership.
RT @JESS3: "An infographic should...tell the audience something they don't already know, but say it with words & terms they do"
I agree with the author: Bring human factors back to organizational leadership + study outputs, not inputs
RT @brainpicker: "The best speakers are those who make their words sound spontaneous even if memorized." George Plimpton on speaking
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