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How Boeing used real-time communications during the 787 Dreamliner reputation crisis
"Treat perceptions as facts" and more tips of @shelholtz on How to respons during a crisis #PRSummitING
Crisis ABC's of @shelholtz Be Aware the "Public ReactsEmotional" #PRSummitING
Should You Really Communicate Immediately In a Crisis? #PR
Great Example of Smart Crisis Prevention by Nike #PR #li
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