Frequently Asked Questions

Things to do with my Twylah page

• I love my Twylah page, but what do I do with it?

Share it like you would any other website you own giving your audience a more reader-friendly experience with your tweets. Specifically:

Share your page on Twitter, Facebook and Google Plus.
Add widgets to your website - Display the topics you tweet about directly on your website. Read more about Twylah Widgets »
Send Power Tweets - The most significant engagement with your Twylah page happens when you Power Tweet. Read more about Power Tweets »

Power Tweets

• What is a Power Tweet?

A Power Tweet is a tweet you send from our platform to your Twitter followers that includes a link back to your Twylah page complete with the text of your tweet, embeded content from the link you've shared, and other related tweets of yours.

Check out these Power Tweet examples: YouTube, Flickr, Instagram, SoundCloud and more.

• Why Power Tweet?

Power Tweeting is a great way to send traffic to your Twylah page and gives your followers the opportunity to discover a larger portion of your Twitter content. By sending Power Tweets, your followers will land on a page full of engaging content such as your related tweets and topics. Viewers who click on Power Tweet links spend 3-5 minutes on average!

• How do I Power Tweet?

For greatest impact, use Power Tweets on topics you tweet about most and/or wish to be known for. For example, if you tweet a lot about "infographics", use the Power Tweet feature to send a tweet about "infographics" to your followers. Make sure to include the keyword "infographics" within the body of your tweet and a link to the infographic you want to share.

Your followers will land on a page similar to this example page.

• How do I add the Power Tweet Bookmarklet to my web browser?

You can add the Power Tweet Bookmarklet from your Resources page. Sign in, then click on the "Resources" link at the top of your Twylah page. On the Resources page, drag the bookmarklet icon to your bookmarks toolbar.

• How do I add the Power Tweet Bookmarklet to my iPad web browser?

Bring up www.twylah.com on your iPad browser, and create a bookmark for it - making sure to add it to the "Bookmarks Bar".
Then, click on the bookmark icon at the top of the browser, go to your "Bookmarks Bar", and click the "Edit" button at the top right. Choose the bookmark you just created to edit.
Delete the current title and change it to "Power Tweet".
In the URL field, delete the link, http://www.twylah.com, and paste in this code below:
javascript:(function(){url="http://www.twylah.com/bookmarklets/new?url="+encodeURIComponent(document.location)+"&title="+encodeURIComponent(document.title);window.open(url,"bookmarklet","location=1,status=1,scrollbars=0,resizable=0,width=700,height=290,top=50,left=50");})();
Click out of the bookmark dialog. You should now have 'Power Tweet' as a direct option right above your tabs in your browser - which will allow you to Power Tweet any page you view on your iPad browser.

• Can I schedule my Power Tweets?

Yes, you can schedule your Power Tweets using Buffer.

You will need to set up an account with Buffer first, to enable this feature on Twylah. Once you've set up your account, click on "Send Power Tweet" or your Power Tweet Bookmarklet, then click on the "Enable Buffer" button.

Page Customization

• Can I customize the design of my Twylah page?

You can change your current Twylah page theme by choosing from a selection of pre-designed themes. Just sign in, then click on the "Themes" link at the top of your page.

If you would like a custom design to match your brand, we can create one for you for a small fee. Get a Custom Design »

• How can I embed an image or other rich media on my Twylah page?

Your Twylah page is created automatically for you. For example, if you post a slideshare presentation on Twitter or any other Twitter client, that slideshare will show up the next time your page refreshes, as long as the tweet text contains one of your top 20 topic keywords.

If you want your slideshare to show up in one of your top 20 topics, just use those topical keywords in your tweet.

Alternatively, you can Power Tweet your slideshare or other rich media. And, as long as it is in one of your top topics (specifically, as long as you are using a keyword of one of your top topics), it will show up instantaneously. Here's a list of the different rich media examples you can Power Tweet. Rich Media Examples »

If you tweet a slideshare, for example, on a topic that is not yet in your top 20 topics, that slideshare presentation is still captured within Twylah, but it will only show up on your page once that topic bubbles up to the top 20.

• How do I remove an image that I don’t want?

Topic Customization

• Can I “pin” a topic?

Yes, you can “pin” up to 3 topics. Just sign in at the top right of your Twylah page, then click on the “Manage Topics” link at the top of your page.

• Can I remove a topic?

Yes, you can “hide” up to 10 topics. Just sign in at the top right of your Twylah page then click on the “Manage Topics” link at the top of your page.

• Can I add topics?

You can only get topics to show up on your Twylah pages by tweeting more (and more frequently) on that topic. If you tweet about it enough, and with enough consistency, it will trend.

• Can I combine topics when they are similar?

Not yet, but we hope to add this feature soon.

• How can I change my name or bio on Twylah?

We mirror your name and bio on Twitter. In order to change your name or bio on Twylah, please change your name or bio on Twitter, and we’ll refresh your information shortly thereafter, automatically.

Custom Domains

• How do I create a custom domain for my Twylah page using a subdomain?

Go to your DNS manager in your domain registrar's website (ie. Godaddy.com), create a new CNAME record and name it “tweets”
Point the CNAME to www.twylah.com
Verify that your new subdomain points to www.twylah.com by going to tweets.YOURDOMAIN.com and seeing the Twylah homepage (It may take a couple hours for the changes to propagate)
Sign in, then go to your "Resources" page, in the "Hosting Twylah" section add your new subdomain to complete your set up

Need more help? See our detailed instructions or email us at customdomains@twylah.com.

See examples: tweets.zoesaldana.com and tweets.bonjovi.com

• How do I create a custom domain for my Twylah page using a root domain?

Go to your DNS manager in your domain registrar's website (ie. Godaddy.com), create a new CNAME record: 'www'
Point the new CNAME to www.twylah.com
Setup a ‘301 Permanent Redirect': ‘yourdomain.com’ (redirects to) ‘www.yourdomain.com’
A '301 Permanent Redirect' does the following: Redirects your domain to the URL you specified in the ‘Forward To’ field using a “301 Moved Permanently” HTTP response. The HTTP 301 response code tells user-agents (including search engines) that the location has permanently moved. This will also make sure that if someone types in your domain without the 'www' in front of it, they will still get to your website.
Every domain registrar has their own system for setting up DNS. Here are instructions for setting up a 301 Permanent Redirect with GoDaddy: http://help.godaddy.com/article/422

Need more help? Email us at customdomains@twylah.com.

• What are the benefits of creating a custom domain for my Twylah page?

Gain more control over your own content and traffic.
Get more search traffic from your Twitter activity.
Transform your tweets into on-line leads or sales on your own website.

• Now that I've set up a custom domain, how can I optimize it for search engines?

In order for your new sub-domain to start ranking for topical information, it must first be crawled and indexed by search engines. Here are some SEO tips to get your entire sub-domain indexed:

Make sure you link your Twylah sub-domain from the homepage of your Website. You can add a link yourself or add a Twylah Badge from the "Resources" page. Just sign in, then go to the "Resources" link at the top of the page.
Add a link to your Twylah page from your Twitter profile. Here's an example.
Create an XML Sitemap specific to your Twylah sub-domain and upload it to the root folder of your server. We recommend this site map generator. Check out this example XML sitemap to see what it should look like.
Create a robots.txt file and upload it to the root folder of your server. Ensure that you’re pointing search engines to your Twylah sitemap. Here’s an example robots.txt file
Lastly, if you have a Google Webmaster Tools account, go to “Optimization” then to “Site Maps” and add your Twylah sitemap by clicking the “Add Sitemap” button.

• Can I embed Twylah on my website or blog?

Yes, we offer widgets to embed on your own website which display a visual summary of your Twylah page. More Widget info »

To get your widget, sign in, then click on the "Resources" link at the top of your page.

Page Updates

• How often does my page update? Does it update automatically?

We update your page automatically each day by adding your latest tweets and images as well as reanalyzing and updating your trending topics.

• How do you choose which images, videos or other media are featured?

We embed the most recent image, video or other media you have tweeted on a particular topic.

• How do you choose trending topics?

Topics are created based on frequency and recency of tweets.

Sign In

• I got my beta invite, why can’t I sign in?

If you received a beta invite from us and have trouble signing in, try signing out of Twitter first. You may be signed in to Twitter with a different account. Then, go back to your Twylah page and try signing in again.

If you continue to have trouble email us at help-at-twylah-dot-com.

• I signed up, why can’t I sign in?

You must receive a beta invitation from us first in order for you to sign in to your account. If you did not receive an invitation sent via email, you will not be able to sign in.

If you already received a beta invitation and still have trouble signing in check to make sure you are not signed into Twitter with a different account.