@jfouts tweets related to: How To, Complainers, Facebook, Twitter, Infographic

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Want some advice on how to deal with those complainers on Facebook and Twitter? I recently wrote an article for Marketing Profs on this very topic! For every complaint expressed, studies indicate that more than 25 go unregistered. Rather than complain, the vast majority of those dissatisfied customers simply take their business elsewhere.
Janet Fouts Twitter

How to Deal with Complainers on Facebook and Twitter #Infographic http://t.co/Ngb5Cvixq1 via @kyleplacy

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Janet Fouts

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