Customers Tweets by @kehutchinson

“Strengthen core biz, delight customers while expanding into high growth areas, learning more about new consumers. #slc14”

“Excellent advice for helping your customers succeed #INBOUND13 ”

“Content marketing is a crowded tactic. Go beyond helping with useful content, ask will customers use it? #INBOUND13”

“KS: we treat customers one way when we woo them, and afterward we detach. We give a brochure to buy our camera; post purchase the #INBOUND13”

“KS: don't compete on product awesomeness, focus on customer awesomeness #INBOUND13”

“The most valuable customers are those who sell the most, not buy the most #INBOUND13”

“Delighting customers shouldn't focus solely on measurement #INBOUND13”

“Think beyond customer lifetime value; think about person lifetime value #INBOUND13”

“Today, customers have access to information, can now control the process #INBOUND13”

“The goal isn't customer satisfaction; you should delight your customers #INBOUND13”

Customers care just as much about HOW you sell as they do for what you sell #INBOUND13”

“The answer is the Inbound Experience: putting people at the center of your focus. Be empathetic. Imagine complete customer exp #INBOUND13”

“Love this image of the irritated customer, hassled by cold calls and direct mail. #INBOUND13 ”

“Amazing video detailing the potential for mutual gains b/t customer and marketer. #INBOUND13”

“From @mjhoffman don't use LinkedIn for stalking. No customer appreciates that #INBOUND13”

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Kate Hutchinson

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