Customers Tweets by @kimmolinkama

Better marketing results - Kimmo Linkama

Your #B2B is in fierce competition. Customers frugal & suspicious. Skimpy budget and understaffed. Familiar problems?

Feb 12  - Linkama (Reply hRetweet òMore

“In #B2B, no resources should be allocated to a tool unless we can link the tool to the customer's buying process. (tks @MaureenB2B )”

“I feel an odd sense of satisfaction in trashing all the hard-sell emails I get. Maybe your customers do, too?”

“@b2bmarketing @BrightBull @MarketingSherpa Okay, conversion to data capture. How many became customers?”

“Do you trash all the hard-sell emails you get? Maybe your customers do, too? Hmm... think about that.”

“I feel an odd sense of satisfaction in trashing all the hard-sell emails I get. Maybe your customers do, too?”

Customer Centric Trumps Customer Service Every Time - Forbes (via @annettefranz )”

3 Simple Ways to Empower Your Customers to Sell For You

Want to learn how your customers will happily do your selling for you: <- Another great one from @ducttape

Jun 19  - Ducttapemarketing (Reply hRetweet òMore

Lies Your Customers Tell You: You Lost on Price | The Customer Collective

If your customer tells you you lost on price, he's probably lying. See why: (tks @yourcustomers)

Feb 10, 2011  - Thecustomercollective (Reply hRetweet òMore

Hide your price, lose customers

Price is ALWAYS a component of the buying decision. Hide your price, lose customers.

Dec 13, 2010  - Posterous (Reply hRetweet òMore

“@jeremyvictor In the hopes of building relationships and lasting, lifelong customers one day. Didn't quite catch your meaning.”

Marketers—a breed alienated from real life? « the marketing communicator

@billymitchell1 Thanks for RTing my post How customer-oriented is "we"? <- Didn't see it in the stream for some reason.

Dec 6, 2010  - Wordpress (Reply hRetweet òMore

“How customer-oriented is "we"? <- Are you addressing your customer's issues or boasting about yourself?”

“@carl_ingalls Sorry, intended to quote an "excited" marketer. Enthusiasm is OK - if its point of view is the customer's.”

“@pammarkhall Absolutely. End customer: Friendly tone, reason 2 buy. Vendor: Positive cust. attitude. Writer: Good concept, more clout.”

B2Bs need an attitude shift: become a B4B « the marketing communicator

B2B marketers: change your way of talking to your customers -

Nov 12, 2010  - Wordpress (Reply hRetweet òMore

Saturday Morning Reads: Is Your Customer’s Experience Authentically Real or Fake?

Saturday Morning Reads: Is Your Customer's Experience Authentically Real or Fake?

Nov 7, 2010  - Theharteofmarketing (Reply hRetweet òMore

“Marketing Success (by @VasilyKomarov ) <- Four vital points to avoid alienating your customers.”

“@ginidietrich I have a feeling it's a case of not CARING instead of not BEING ABLE. Their mistake, customer suffers. Great service.”

Kimmo Linkama

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