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Twitter journalism tip: When news breaks at one building, search for comments from neighboring buildings.
The New York Times experiments with more structured online comments
"there is only message beneath our articles that we honestly, truly dread. It's the one that says: Comments ."
On reader comments: Is 'conversation management' a core newsroom function?
"If you don't invest in the community, you won't get anything back." The counter-attack to the war on online comments
Newspaper Not Liable for Moderated Online Reader Comments - Gains v. Romkey
The Verge and The Huffington Post attempt the impossible: making comments smarter
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